FAQS
Here are some well-organized FAQs that might be relevant to Shoe Gallery:
Ordering & Payment
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How can I place an order?
You can place an order directly through our website by selecting your desired products and proceeding to checkout. -
What payment methods do you accept?
We accept various payment methods, including only cash on delivery (COD).
Shipping & Delivery
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What are your shipping policies?
We offer standard and express shipping options. Delivery times and costs vary depending on your location. -
Do you offer international shipping?
Currently, we primarily serve customers within Pakistan. Please check our shipping policy for any updates on international delivery.
Returns & Exchanges
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What is your return policy?
We accept returns within 14 days of purchase, provided the items are unused and in their original packaging. Please refer to our Returns Policy for detailed instructions. -
How do I exchange a product?
If you need a different size or color, you can request an exchange within 14 days of receiving your order. Contact our customer service for assistance.
Sizing & Fit
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How do I choose the right size?
We provide a detailed sizing chart on our website to help you select the perfect fit. If you need further assistance, our customer service team is here to help. -
What if the shoes don’t fit?
If the shoes don’t fit, you can request an exchange within 14 days of receiving your order. Please ensure the product is in its original condition.
Customer Support
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How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website. -
How do I contact customer service?
You can reach us via email at shoegallery.info@gmail.com or call us at +92-321-5047901 during our business hours.
Address:
Street No. 2, House No. 8, Data Colony, Qainchi Bazar, Near Mughal Marriage Hall, Kotlakhpat, Lahore.
Phone:
+92-321-5047901
Email:
Business Hours:
Monday to Saturday: 9:00 AM - 7:00 PM
Social Media:
Follow us on our social media platforms to stay updated on new arrivals, exclusive offers, and the latest trends in footwear fashion. Links to our social media profiles can be found on our website.
For more detailed information, visiting the official Shoe Gallery website or contacting the provided email/phone number would be advisable.
